General Questions

Consult the Frequently Asked Questions (FAQ) page for general inquires.

HERE Online Support

Submit your comment or question via the online contact form.

Contact form languages supported: English 

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HERE Phone Support

The HERE Customer Call Centre is open Monday through Friday, 9h00 to 18h00, Central European Time.

Phone & Chat languages supported:  English


You can reach an agent at the following number, which is free for most of Western Europe:

00800 1823 5322
0800 914 478 (France)
0800 781 145 (Italy)
0800 181 6065 (Germany)
08081 013885 (United Kingdom)

ALL OTHER LOCATIONS:
+31 (0)20 797 9467 (not toll free)